Privacy policy

Last updated: May 2024

Terms and Conditions

These terms and conditions ("Terms" or "Agreement") form a contract between Rise and Shine Gifts, LLC. ("us," "we," or "our") and you ("User," "you," or "your"). This Agreement outlines the general terms and conditions for your use of the riseandshinegifts.com website and any of its laser-etched products or services (collectively, "Website" or "Services").

Billing and Payments

You are responsible for paying all fees and charges associated with your account. Our website is secure and complies with PCI standards. We reserve the right to change product pricing, refuse orders, and limit quantities per person or household.

Accuracy of information

We may occasionally have errors on the website regarding product descriptions, pricing, availability, and promotions. We reserve the right to correct these errors, update information, or cancel orders without prior notice. We are not obligated to update information on the website unless required by law. The absence of a specified update date does not mean all information has been modified or updated.

Links to other websites

This website may link to other websites, but we are not directly or indirectly associated with them unless specifically stated. We are not responsible for the content of any linked websites. Your decision to visit any off-site websites is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Intellectual property rights

This Agreement does not transfer any intellectual property to you. All rights remain with Rise and Shine Gifts, LLC. Trademarks used in connection with our Website or Services belong to Rise and Shine Gifts, LLC, or other third parties. Your use of our Website and Services does not grant you any right to use these trademarks.

Disclaimer of warranty

Using our website or services is at your own risk. The services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, timely, secure, or error-free service. You are solely responsible for any downloaded material or data. We do not provide any warranty for goods or services obtained through the service.

Limitation of liability

To the fullest extent permitted by applicable law, Rise and Shine Gifts, LLC, its affiliates, officers, directors, employees, agents, suppliers, or licensors will not be liable to any person for:

Any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence, or otherwise, even if Rise and Shine Gifts, LLC has been advised as to the possibility of such damages or could have foreseen such damages.

Indemnification

You agree to compensate and protect Rise and Shine Gifts, LLC and its affiliates, directors, officers, employees, and agents from any liabilities, losses, damages, or costs - including reasonable attorney fees - that arise from any third-party claims related to your Content, your use of the Website or Services, or any intentional wrongdoing on your part.

Severability

All rights and restrictions in this Agreement can only be enforced within the limits of applicable laws. The intention is to ensure that the Agreement remains legal and enforceable. If any part of the Agreement is found to be illegal, invalid, or unenforceable by a court, the remaining provisions will still be valid and enforceable.

Information We Collect Directly from You

Our top priority is customer data security. We process only minimal user data, only as much as it is absolutely necessary to maintain the website or services. Information that you directly submit to us through our Services may include:

Basic contact details, including your name, address, phone number, and email.
Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, and security questions.
Shopping information, including the items you view, put in your cart or add to your wishlist.
Customer support information includes the information you choose to include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services include Shopify.
Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, provide you with the products or services you have requested, and perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the Third Party Websites and Links section below.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services and perform our contract with you, including processing your payments and fulfill your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, and enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity. If you use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please remember that removing or blocking cookies can negatively impact your user experience and may cause some of the services, including certain features and general functionality, to work incorrectly or be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.